Scanning receipts
Use good lighting, keep the receipt flat, and make sure totals, dates, merchant names, and tax lines are visible before saving.
Support
Help with Receipt Pilot.
Receipt Pilot helps you scan receipts, organize trips, track spending, and keep expense details tidy. This page covers common questions and how to get support.
Trips & expenses
Receipts can be attached to trips so travel spending stays separated from everyday purchases.
Privacy-first
Receipt Pilot is designed to keep your receipt library under your control and avoids unnecessary account setup.
Common questions
Why did a receipt scan incorrectly?
Receipt layouts vary by country, merchant, language, tax format, and image quality. You can edit receipt details after scanning to correct merchant, date, total, category, currency, payment type, or notes.
Can I delete receipts?
Yes. Receipts can be removed from your library from inside the app. Deleted items are removed from the app’s local receipt list.
What happens if I delete the app?
Local app data may be removed by your device when the app is deleted. Export or back up anything important before uninstalling.
Does Receipt Pilot replace tax advice?
No. Receipt Pilot is an organization tool. Always confirm tax, business, reimbursement, and accounting rules with the appropriate professional or organization.
Troubleshooting
For best results, try these steps before contacting support:
Update to the latest app versionRestart the appRetake blurry scansCheck receipt edgesManually edit extracted fieldsContact support
Email [email protected] with your device type, app version, a short description of the issue, and screenshots if helpful.
Please avoid sending sensitive personal information unless it is necessary for support.